HKI-SLAM’S CORE BELIEFS (CB 1-7) ABOUT SERVICE LEADERSHIP AND MANAGEMENT

SLAM’s Service Leadership & Management Curriculum Framework is based upon seven core beliefs about leadership, service, and service leadership. Po Chung intuited and refined the core beliefs while at the helm of DHL Asia Pacific, DHL Express (Hong Kong) Limited. Each core belief corresponds to a significant paradigm shift in a frame of reference that stakeholders must embrace and internalize before Hong Kong will achieve its rightful status as the Global Fount of Service Leadership.