HKI-SLAM curriculum is designed to improve learners’ service leadership competencies, develop their character strengths, and nurture in them a caring social disposition and service orientation.

HKI-SLAM believes service leadership and management education is critically important in Hong Kong.

  • HKI-SLAM asserts quality service leadership and management is Hong Kong’s most competitive advantage in the post-industrial, service age.
  • HKI-SLAM’s curriculum framework recognizes Hong Kong’s social history and culture[4] as a primary source for studying, simulating, and experiencing the ways different cultural traditions influence and shape service leadership.
  • HKI-SLAM recognizes that in order to help China achieve her local, regional, and global aspirations, Hong Kong needs to develop a new visionary role[5] that leverages on her unique geographic, historic, cultural, and business expertise. In other words, the old “Hong Kong Advantage” paradigm[6] needs a new operating system update.


The proximal education goal of HKI-SLAM is to develop and produce curriculum and sustainable educational practices that can bring about paradigm shifts in teachers, learners, and citizens’ mindsets and frames of mind about leadership, service, and service leadership.

According to Taylor,

Frames of reference are structures of assumptions and expectations that frame an individual’s tacit points of view and influence their thinking, beliefs, and actions. It is the revision of a frame of reference in concert with reflection on experience that is addressed by the theory of perspective transformation – a paradigm shift[7].


The ultimate goal of HKI-SLAM will be achieved when learners who engage in SLAM-based curriculum courses or extra-curricular programs passionately assert The Service Leader’s Pledge and explain convincingly why,

Click here for a printable version of The Service Leader’s Pledge.
Click here for an interactive version of The Service Leader's Pledge that defines key terms.



Tsang, S., (2007). A Modern History of Hong Kong. I.B. Tauris.


Chung, Po-Yang, (2011). The Service Age, SCMP, July 2, 2011.


Enright, M.; Scott, E.; and Dodwell, D., (1997). The Hong Kong Advantage. Oxford University Press.


Taylor, E.W., (2008). Transformative Learning Theory. In S. B. Merriam (Ed.) An Update of Adult Learning (p. 5). New Directions for Adult and Continuing Education, No. 119. San Francisco: Jossey-Bass.